Help Centre

How can we help?

My Account

You’ll need to register before you can place an order with David Gandy Wellwear.

As long as you have a valid email address, you can head over to our sign-up page to keep up to date with the latest news and product launches.

We do not want you to miss out on our exclusive offers, so you can choose to receive our notifications when registering.

If you are already registered and wish to receive these emails, you can login to your account and change the 'Email preferences' option.

It’s easy to make changes to your details, whether it’s your payment information, password or address book.

Log-in to your account and you’ll see a range of categories at the bottom of the page under ‘Account Settings’.

You can rest assured that shopping with David Gandy Wellwear is safe.

We’re fully compliant with the data protection act so we care about keeping your details secure.

For further information, please visit our Privacy Policy page.

Don’t worry, if you visit ourlog-in page and select 'Forgotten your password?' then you can enter the email address registered and we’ll send you instructions on how to get this reset.
If you no longer want to receive our exclusive offers and promotions then you can log-in toyour account and select the ‘Email Preferences’ option to make this change.

Ordering

All items ordered with David Gandy Wellwear depend upon availability. We want you to be able to order and receive the products you love effortlessly, so we’ll always aim to let you know if an item is out of stock.

Now and again there can be an unexpected delay, if so we’ll get in touch to let you know. Add an out of stock product to your wishlist and enable notifications, we will then notify you when the item has been restocked.

It’s easy to place an order with us. Log-in to your account to begin browsing our range.

Once you’ve found the product you want, you’ll need to click ‘Add to basket’. You can either carry on shopping or click ‘View Basket’ if you’ve got everything you need; this will give you the option to checkout.

If you have any addresses or payment options saved to your account then these will automatically display in the checkout, making it quick and easy to complete the order. Otherwise you’ll need to enter the details manually.

Check everything is correct and you’re good to go. We’ll send you an email as soon as the order is on its way.

Yes, click on the ‘My Basket’ icon at the top of the page and you’ll be able to see the item(s) you have in there so far.

Use the + button to stock-up on your favourite items, or the – button if you’ve selected too many. If you want to remove an item completely then click the x button.